Reports to: Head of Franchise and Area Partnerships
Coordinates with: Operations, Marketing, Legal, and Training Departments, both at the corporate level and within specific system partners
Oversees: Partner support teams
Partner Relation Manager
Strengthen Connections, Enhance Partnerships—Your Expertise Builds Our Network!
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General objective of the job
As the Partner Relations Manager at Kemedar, you are responsible for managing and enhancing relationships with existing franchisees and area partners. Your role is pivotal in ensuring partner satisfaction, addressing concerns, and facilitating the successful implementation of Kemedar’s operational standards and strategic initiatives within the framework of a matrix management system.
This job profile is designed to attract a skilled and dedicated Partner Relations Manager who can effectively manage and enhance the relationships between Kemedar and its network of partners, ensuring their satisfaction and aligning their operations with corporate strategies.
Most Important Soft Skills:
- Relationship Management: Build and maintain strong, productive relationships with partners.
- Communication Skills: Communicate effectively and regularly with partners, providing support and updates.
- Problem-Solving Skills: Address and resolve issues that partners may encounter in their operations.
- Strategic Thinking: Develop strategies to improve partner engagement and operational efficiency.
- Leadership and Collaboration: Work collaboratively with various departments to ensure that partners receive the necessary resources and support.
Organizational Relations
Main Duties of The Job
- Serve as the primary contact for franchisees and area partners, ensuring they have a direct line to corporate support.
- Regularly review partner performance and provide feedback, guidance, and support to help them achieve their operational goals.
- Facilitate communication between partners and Kemedar’s internal departments to ensure partners are well-informed about policies, marketing campaigns, operational changes, and other relevant initiatives.
- Develop and implement partner retention strategies and personalized engagement plans to enhance partner loyalty and satisfaction.
- Organize and conduct regular partner meetings, workshops, and training sessions to ensure partners are up to date with the latest operational practices and system enhancements.
- Monitor partner compliance with franchise agreements and Kemedar’s operational standards.
- Manage conflict resolution and negotiate solutions to partner issues in a timely and effective manner.
- Analyze partner feedback to identify trends and areas for improvement in Kemedar’s partnership strategies.
- Collaborate with the marketing team to create tools and programs that support partner growth and market penetration.
- Prepare reports on partner relations activities and outcomes for senior management.
We expect that you have..!
Education
Bachelor’s degree in Business Administration, Management, or related field. Master’s degree is a plus.
Experience
Minimum of 5 years of experience in partner or franchise relationship management, preferably in a similar industry.
Language
Fluency in English; additional languages are beneficial for international dealings.
Technical Skills
Proficiency in CRM software, data analysis tools, and performance metrics.
Personality
Approachable, empathetic, and proactive with excellent negotiation skills.
Personal Skills
Strong organizational and project management skills, capable of managing multiple priorities and maintaining strong relationships.
It will be nice if you have...
Your own business before
if you have failed in your own business before. It is not the end. Try again to success with us..
Specialized computer skills
Like apps of business management as Odoo, Bulk emailing, Accounting systems,...etc
Good connections
If you have good connections to business key persons in real estate industry and investors
Skills & Behaviors of Successful Candidates
● Leadership skills & Business Partnering
● High level of communication & negotiation skills
● Strategic thinking, influence & driving results
● High degree in Finance & masters studies is a boost
● Be exceptionally well presented and structured in your approach
● Fluent English, written and spoken, is essential, Arabic is desired, any other languages will be a boost
Important Links:
To know why you should join Kemedar team, Click here
To know Our HR strategy and Plan, Click here
To know The Key Role of Employees in Building a Stronger Kemedar Company, Click here
To know more details about Vested stock Option, Click here
To know more details about Kemecoin, Click here
To know list of All vacant Jobs now, Click here.
To Submit General Employment Form, Click here. So it will be faster and easier to get your interview
What We Offer
Environment
Very good environment for work of creative & co-operative people
Vested Stock Option
to be owner and share holder of the company you work for is not hard. Check details here
Work Promotion
Good opportunity for motivated people to promote their work
Vested Stock Options
Join our team and build a future with us! We are currently seeking talented individuals to join our company. Not only will you have the opportunity to work with a dynamic team, but you will also be eligible for vested stock options. Apply now and take the first step in building a rewarding career with us.
Our vested stock option program is a great way for employees to have a stake in the success of the company. By participating in this program, eligible employees have the opportunity to purchase company stock at a discounted price and receive additional shares over time. This program is a valuable benefit for those looking to grow their personal wealth and invest in their future with our company
Our vested stock option plan is designed to provide our employees with a sense of ownership in the company and align their interests with those of the shareholders. By participating in this plan, you will be able to purchase company stock at a discounted price and have the opportunity to earn shares over time through your contributions to the company's success. We believe that this plan is an important way to reward and retain top talent, and we are committed to supporting our employees through this program
For full details and plan, kindly check this
What's great in this job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Our Websites
- www.kemedar.com
- www.kemetro.com
- www.kemereit.com
- www.kemecademy.com
- www.kemenews.com
- www.kemmeta.com
- MORE